Electronic Supply Return Policy
Original sales receipt must accompany returns.
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition.” Definition of new, unaltered and unused condition is:
- Without showing signs of wear or damage in any way, and must be in original packaging.
- Within 30 calendar days of the delivery date.
- Unless noted that it cannot be returned or has a different return policy time period other than the 30 days noted in that item’s particular description.
If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again, you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if the seller is not at fault.
Electronic Supply
4100 Main Street
Kansas City, MO 64111
(816) 931-0250